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Privacy Policy

How we collect, use, and protect your information when you interact with AlignMedix RCM.

Last updated: January 2025

At AlignMedix RCM, we respect and protect the privacy of healthcare providers and all individuals interacting with our services. This Privacy Policy explains how we collect, use, store, and safeguard your information.

Information We Collect

We may collect the following information when you communicate with us or request services:

  • Name, email, phone number, clinic/practice name
  • Specialty, claim volume, and service requirements
  • Details you provide through contact or quote forms
  • Technical data such as IP address and browser information

How We Use Your Information

We use your information to:

  • Respond to inquiries and provide custom RCM proposals
  • Deliver our services and maintain communication
  • Improve our website experience and service offerings
  • Maintain compliance and legal obligations

HIPAA Note

AlignMedix RCM follows HIPAA-aligned workflows. We do not request Protected Health Information (PHI) through this website. Any PHI shared through EMRs or secure channels is handled according to best practices and client agreements.

Information Sharing

We do not sell, trade, or share your data with unrelated third parties. We may share data only when:

  • Required by law or legal process
  • Necessary for service delivery (e.g., email or hosting providers)

Data Retention

We retain your information only as long as needed for service communication, performance tracking, and compliance with legal or regulatory requirements.

Data Security

We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or misuse. While no system is 100% secure, we follow industry standards and HIPAA-aligned best practices to maintain data confidentiality and integrity.

Your Rights

You may request:

  • Access to your stored information
  • Correction of inaccurate details
  • Deletion of your information (where legally permissible)

Contact

For privacy-related questions or requests, please contact:
Email: hello@alignmedixrcm.com