Services | AlignMedix RCM

Core Revenue Cycle Management

AlignMedix RCM supports your entire claim journey—from patient check-in to final payment.

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Front Desk

Eligibility & Benefits Verification

Verification of coverage, copays, deductibles, and plan limitations to reduce surprises and first-pass denials.

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Charge Capture

Charge Entry & Coding Support

Accurate entry of charges with ICD-10, CPT, and HCPCS validation, ensuring compliant and clean claims before submission.

Back Office

Payment Posting (ERA/EOB)

Detailed posting of electronic and paper remittances, including adjustments, take-backs, and underpayment tracking.

Recovery

Denial Management

CARC/RARC-based analysis, rework, and appeals—focused on correcting root causes and preventing repeat denials.

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Collections

A/R Follow-Up (0–120+ Days)

Proactive follow-up with payers and patients on aging claims to protect revenue and reduce write-offs.

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Insights

Reporting & Analytics

Monthly/weekly reports on collections, aging, denial trends, and performance metrics to support data-driven decisions.

Credentialing & Virtual Assistance

Beyond billing, we support your practice operations with credentialing and admin assistance.

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Credentialing

Provider Credentialing

NPI registration, CAQH setup and maintenance, payer enrollment, revalidation, and panel updates for providers.

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Front Office Support

Virtual Reception & Coordination

Patient scheduling, reminder calls, insurance follow-ups, and handling basic queries as part of your virtual front desk.

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Back Office Support

Healthcare Virtual Assistance

Documentation assistance, inbox management, data entry, and admin tasks aligned with your EMR and workflows.

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Automation

AI-Enhanced RCM Support

Leveraging AI tools for denial pattern recognition, task automation, and smarter work queues to save time and reduce errors.

EMR & Clearinghouse Compatibility

We work with all leading EMRs and clearinghouses so you don’t have to change your current systems.

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EMRs

Supported EMRs

Kareo, AthenaHealth, DrChrono, eClinicalWorks, AdvancedMD, CharmHealth, Valant, SimplePractice, PracticeSuite, NextGen, WebPT, and more.

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Clearinghouses

Supported Clearinghouses

Change Healthcare, Office Ally, Availity, Waystar, and other major clearinghouse platforms.

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No Disruption

What This Means for You

No system changes, no downtime—we plug into your existing EMR and workflows with minimal disruption for your team.

Frequently Asked Questions

Quick answers to common questions from providers and practice managers.

Which specialties do you support?

We support Primary Care, Internal Medicine, Psychiatry, Cardiology, Chiropractic, Pediatrics, Behavioral Health, and more. If your specialty isn’t listed, contact us and we’ll confirm.

Do you follow HIPAA?

Yes. All workflows, communication, and data handling follow HIPAA-aligned best practices, including secure access and minimal PHI sharing through non-clinical channels.

How fast can you start?

In most cases we can start within 3–5 business days after we receive EMR access, payer details, and basic practice information.

Do you handle patient calls?

Yes. We can support patient statements, balance questions, reminder calls, and basic insurance follow-up, based on the scope you choose.

Do you work with very small practices?

Absolutely. AlignMedix RCM is designed especially for solo providers and small group practices that need high-quality support without building a large in-house billing team.

RCM & Healthcare Support Services